![]() ![]() If another iOS device or compatible iPad is available for testing, please test the keyboard on the other device, if the keyboard is working with your other Apple device, then there is a problem with the original \device you are attempting to connect. So make sure you know your wiFi passwords!Īfterward, Follow the directions to reconnect. Please note, this also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before. Go to Settings > General > Reset > Reset Network Settings. Sometimes the network settings can get corrupt and need to be reset. To remove the saved Bluetooth connection, go to iOS Settings and select Bluetooth.įind the device name in the list and click the "i" icon to the right of the device name. Confirm that your keyboard is successfully connected and then test it. Once the updates are installed, the iPad will restart. Tap Download and then Install and follow the on-screen instructions. Tap Settings > General > Software Update. Plug your iPad into power and connect to the internet with Wi-Fi. If your iPad requests a PIN, enter it using the keyboard (not on the iPad), then press ENTER on the keyboard. In the iPad Bluetooth? menu, select your discoverable keyboard to connect. Press the Bluetooth? connect button on the keyboard for two seconds until the status light blinks. ![]() Then, select ?iPad? from the Devices menu. Plug the small end into the back of the device, then plug the other end into the charger or your computer. If no LEDs appear or if the LED is red, you'll need to charge your keyboard. Make sure the iPad is connected and fully seated in the case and if the keyboard has an On/Off switch, turn it on. ![]() Reconnect your device to the iPad and test the keyboard: Please follow the below suggestions to resolve the issue. ![]()
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