US market indices are shown in real time, except for the S&P 500 which is refreshed every two minutes. Your CNN account Log in to your CNN account In 2021, Domino’s tested a robot car delivery service to select customers in Houston and earlier this year, it launched voice ordering with Apple’s CarPlay technology. The company has also focused on technology. Early last year, Domino’s offered customers a discount for picking up orders rather than getting them delivered. To address the problem, it looked at using external call centers to free up employees for delivery during peak hours and ways of incentivizing people to skip the delivery. The pizza chain blamed sluggish sales last year on a shortage of delivery drivers. In recent years, Domino’s has tried to improve its delivery experience to differentiate itself as the service cools following the pandemic. Once the delivery person arrives, the service activates a “visual signal” on their phone that helps them locate the customer. The service, called Pinpoint Delivery, is ideal for the “start of summer,” the company said in a release, because people are heading to the beaches and parks where their exact location could be difficult to find.Īfter dropping a pin on a map, customers can track their order and view their driver’s location with GPS and get text alerts about their delivery. The pizza chain is launching “anywhere” delivery through its app, which lets customers get their food by dropping a pin on the map. An address is typically required when getting food delivered.
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